London,
19
January
2018
|
12:25
Europe/London

Technical problems affecting CIPR website and CPD Platform

At the end of 2017 the CIPR undertook a series of technical changes to ensure greater security for the online member environment. Since the early New Year, intermittent problems have occurred with some members being unable to log their CPD, or log into MyCIPR. We have established that these arise from problems with the VPN link which transfers data between our websites and our CRM database. These problems were not evident in testing, and they are not affecting everyone – some members are still able to access their CPD record and MyCIPR as normal.

Members registered to use the CPD platform before 20 December can still log activity but new members can not yet be set up as CPD users.

Unfortunately, we have been unable to provide new members (joining since 20 December 2017) with a website log in or to add them to the PR Directory. As a workaround, temporary logins will be set up manually in the next couple of days.

Additionally, members who have attempted to update personal information or preferences using MyCIPR since 20 December will have been unsuccessful. This may mean that any changes to your preferred email address to receive communication from us have not been logged and you may not be receiving CIPR emails.

We are working with specialists to fix the problem but we are unable to offer a timescale in which the problems will be resolved.

Members experiencing considerable inconvenience because these technical problems should contact Michael Lawson, Admissions Officer, on membership@cipr.co.uk, immediately.

Notes to editors

About the Chartered Institute of Public Relations (CIPR)Founded in 1948, the Chartered Institute of Public Relations (CIPR) is the Royal Chartered professional body for public relations practitioners in the UK and overseas. The CIPR is the largest membership organisation for PR practitioners outside of North America. By size of turnover and number of individually registered members, we are Ithe leading representative body for the PR profession and industry in Europe.The CIPR advances professionalism in public relations by making its members accountable to their employers and the public through a code of conduct and searchable public register, setting standards through training, qualifications, awards and the production of best practice and skills guidance, facilitating Continuing Professional Development (CPD), and awarding Chartered Public Relations Practitioner status (Chart.PR).